Selected work
See all workDesigning AI-Powered Reporting
Reimagining how agencies create client-ready reports through a faster, AI-guided experience.

Scaling the Platform Design System
As the product expanded across dashboards, reports, integrations, and AI experiences, I helped strengthen the design system across foundations, components, data visualization, and interaction patterns, building a stronger shared language between design and engineering.

Leading an AI-Native Design Practice
How I championed a shift from static handoffs to AI-assisted prototyping, helping designers test ideas faster, collaborate more closely with Engineering, and ship small improvements directly.

Redesigning Merchant Onboarding
How I led the research-driven redesign of a high-friction, 13-page merchant application, aligned partners across the business, and increased digital conversion from 0.16% to 3%.

Unifying the Merchant Experience
Unifying three scattered legacy platforms into one modern Moneris Portal for billing, invoicing, transactions, and account management.

Building the First Design System
Creating a shared foundation for consistency, accessibility, and faster product delivery across a fragmented fintech ecosystem.

How I work
- 01
Set the direction
Turn customer insight, product data, and business priorities into a focused strategy teams can align around.
- 02
Accelerate the path forward
Use systems thinking and AI-powered prototyping to explore faster, test earlier, and move from ambiguity to confident decisions.
- 03
Drive measurable impact
Connect design decisions to adoption, efficiency, customer value, and business growth, then use what we learn to shape what comes next.